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allnex expands Global Business Services with New Center in Guadalajara, Mexico

2 24, 2025 Corporate
  • allnex announces the establishment of a new GBS Center in Guadalajara, Mexico
  • The new center will enhance service delivery, streamline operations, and improve responsiveness for customers in the Americas
  • The transition impacts around 50 colleagues in Riga, Latvia, who have been supporting the Americas
 
 
Frankfurt, February 26, 2025 – allnex, a leading global manufacturer and solution provider of specialty polymers and additives for industrial coatings, composites and other applications, is expanding its Global Business Services (GBS) network with the establishment of a new GBS center in Guadalajara, Mexico. This center will complement existing hubs in Riga, Latvia, and Kuala Lumpur, Malaysia.
 
As part of this transition, the support for the Americas region, which has been provided by our colleagues in Riga, Latvia, will be gradually transferred to the new center in Mexico. This means that around 50 positions in Riga will be impacted.
 
allnex is fully committed to supporting our colleagues in Riga throughout this process. We will work closely with affected employees to ensure a smooth transition and provide the necessary support and assistance. All options to retain our employees will be explored.
 
Set to be operational by the end of 2025, the GBS center in Mexico will enhance service delivery, streamline operations, and further align with the time zones of key markets in the region. By establishing a closer presence to customers in the Americas, allnex aims to further improve service efficiency and responsiveness to meet their evolving needs.
 
"This decision reflects our focus on strengthening our regional presence and ensuring we remain close to our customers in the Americas," said Miguel Mantas, CEO of allnex. "At the same time, we recognize the impact on our colleagues in Riga and are committed to providing them with the best possible support during this transition."
 
allnex remains dedicated to fostering strong customer relationships while upholding its commitment to employees as it continues to evolve and grow.
 
 
 
 
CORPORATE COMMUNICATION
Daria Samonova
 
Phone +49 15121129131
Daria.Samonova@allnex.com
 
 
 
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About allnex
 
allnex is a leading global manufacturer and solution provider of specialty polymers and additives for industrial coatings, composites and other applications. With a 75-year heritage, over €2.2 billion in revenue and 4,000 employees worldwide, our focus is to create innovative chemistry for all nex>t generations, driven by the needs of our customers in a
fast-changing world. We do this with sales, research and production network spanning 35 countries, a workforce representing over 50 nations with an all-in dedication to innovation, sustainability and reliable partnership.
 
allnex supports customers to enhance their product and service solutions with a wide range of chemistries and innovative products, including the sustainable ECOWISE™ offerings. As part of PTT Global Chemical (PTTGC), our main markets are Mobility & Transportation, Packaging & Consumer Goods and Construction & Infrastructure.